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Incident Notification – Pythian internal – Jul 29th 3PM EDT

Submitted by alexgorbachev on Fri, 2011-07-29 23:53

We have incident reporting procedures at Pythian. This incident report was sent just recently internally at Pythian. We learned some good lessons from it so I hope it would be useful to the community as well – copying it below as is… As part of our incident management process, you will find below a summary [...]